PRIVACY POLICY
SPC England Limited ("SPC", "we", "us" or "our") respect your privacy. We take the greatest of care to keep the information you supply to us safe and secure, we use the information collected from you to enable us to complete any orders you may place and/or provide additional services that you request from us. Your visit to this Site is subject to this Privacy Policy and our Terms and Conditions.
Information Collected
If you decide to purchase products from this website we will collect the following information from you: your name, your email address, your credit/debit card address, delivery address (if different), your telephone number and details of the products you wish to purchase.
You will be transferred to HSBC’s “Secure ePayments” website to give your payment details: credit/debit card number, expiry date, issue number and any other related information.
To protect your personal information, users registering at this Site must also enter a password.
Use of Your Personal Information
The information you provide to us may be used for a number of purposes:
Administration and processing your orders: In order for us to provide the goods or services requested basic contact information is required to ensure orders are delivered correctly and that your account is properly maintained.
Customer Service: We ask for your contact details, such as your email address and telephone number, to enable us to respond to any queries you have about using our website and to notify you on the status of your order.
Direct Marketing: We would like to keep you informed of new products, services and promotions we are running, if during the registration process you opted to be kept informed we will from time to time email these to you.
Disclosure of Data
Fraud Prevention
SPC reserves the right to pass on customer’s personal information to other companies and organisations to assist with fraud protection and risk reduction.
Service Providers
We may appoint third party companies and individuals to perform tasks consistent with our Privacy Policy. Examples include webhosting companies, credit card processing companies and fulfilment companies (e.g., companies that fill product orders or coordinate mailings). Such third parties may be provided with access to personally identifiable information needed to complete their tasks, but may not use the information for any other purpose.
Cookies
A cookie is a small file which we place in your computer’s web browser that enables us to track and target your preferences and to make certain parts of our website work properly. We use temporary or “session” cookies to help you shop. These cookies will expire when you place an order.
If you have “disabled” cookies in your web browser you may still use the website, but you may be limited in the use of some of the features.
Links
This website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this website.
Security
We employ Secure Socket Layer (SSL) encryption technology to protect your personal information. This is the most advanced consumer online security protection currently available.
Updating Your Information
You are responsible for keeping your information on file with us up to date. You may review and change your personal details by clicking on My Account and editing your details.
Choice/Opt-Out
You may opt out of receiving marketing information if you don’t wish to. To opt-out
Un-tick the tick box during the registration process or if you are already an existing customer please email a request to unsubscribe to customerservices@spc.co.uk
Data Controller
The information you provide to us will be managed by the Data Controller, SPC England Limited, Stoke Park Club, Park Road, Stoke Poges, Bucks. SL2 4PG.
You may see the personal data that we hold on you by sending a £10 fee with a written request to the above address.
Notification of Changes
We may alter this Privacy Policy from time to time. If we decide to alter our Privacy Policy, we will post the revised policy here. As we may make alterations at any time without notifying you, we suggest that you periodically consult this Privacy Policy.
